Celebrating 40 Years of Unforgettable Journeys: QA with Pentravel CEO, Paulo

29 November 2023
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Get ready to celebrate because Pentravel is celebrating 40 years of bringing travel dreams to life! It’s a milestone worth commemorating, and we had the pleasure of catching up with the one and only CEO of Pentravel, Paulo De Oliveira, to chat about all the excitement surrounding this special occasion. From incredible travel experiences to amazing surprises, our 40th birthday promises to be unforgettable!  

Pentravel CEO, Paulo, Shares His Journey with Pentravel 

Join us as we explore the remarkable story of Pentravel and gain insights from Paulo himself. 

Tell us a bit about your journey with Pentravel

It has been an amazing ride! I will never forget the day my Pentravel journey started – it was April 1st, 2017. I was with the Pentravel leaders at a Club Med Ski resort in Italy. The moment was made even more special as we woke up to a beautiful snowfall. It was an unforgettable experience that kickstarted my time with this amazing company. 

Name three reasons why you love working at Pentravel

Firstly, our people. The fun and unique culture, dedication, and family-like atmosphere make every day enjoyable – if you love what you do, you’ll never work a day in your life. Secondly, our passion for taking care of our clients, who trust us with their travel dreams. As we celebrate our 40th year, we are just getting started. Lastly, our purpose is to leave our Earth and charities in a better condition than we found them. Making a big difference with #PentravelPurpose is truly rewarding. 

What are some of Pentravel’s biggest highlights from the past 40 years? 

Pentravel has consistently been voted the Top Travel Company for the past five years based on client reviews on Hellopeter. We are well-known and respected as the leading retail leisure brand, with a focus on our dedicated people. Being born and bred in South Africa and growing from our first store in Musgrave, Durban, to a nationwide network of retail stores filled with travel experts is another significant achievement. Lastly, our travel experts have incredible opportunities to visit bucket-list destinations with Pentravel. 

Pentravel is celebrating its 40th birthday this year. What are you most excited about?

What is a birthday without a little something? Pentravel is celebrating in style as we kick-off the festivities with a chance to win a R15,000 travel voucher. Keep an eye on our social media for upcoming competitions and many holiday savings and discounts. The next few months are going to be exciting! 

How do you keep your team motivated? Are there any incentives and rewards?

Pentravel invests heavily in our travel teams by offering multiple opportunities for exciting travel experiences. We have various travel incentives available at any given time. Currently, our teams have the chance to win luxurious experiences such as a Uniworld River cruise, a G Adventures Turkey Tour, an adventure in Victoria Falls, and trips to Maldives and Mauritius throughout the year. We believe in leading by example, which is why our motto is “We know because We go, and We travel.” 

What sets Pentravel apart from its competitors? Why is it so special? 

What makes Pentravel special is our unique culture and the way we live through our values. We operate as a close-knit family unit, ensuring our people are happy and motivated. We celebrate together with Pizza Fridays, reward our teams with incentives, and maintain a flat organisational structure that promotes collaboration and support. 

Pentravel has come a long way. What would you like to say to the staff and customers?

Our success lies in seeing our people succeed and reach their goals. Our dedicated staff is passionate about making our clients’ travel dreams a reality. To our amazing staff, thank you for your hard work and commitment. To our loyal customers, we appreciate your trust and support throughout the years. Together, we have made incredible journeys possible. 

Everyone has a motto for success – what’s yours? 

“Tough times don’t last; tough teams do!” We believe in the strength and resilience of our team. We know that we can overcome any challenges and achieve success by working together. One more is: “if you want to go fast, go alone, but If you want to go far, go together.” 

What are your top three destinations you would highly recommend to anyone planning their next dream holiday? 

For a hassle-free and organised holiday, consider cruise ships and coach touring. Mauritius has fun kids’ clubs and is perfect for great family holidays. If you’re looking for unforgettable experiences, try skiing in the snow. Lessons are provided, and it’s an opportunity to create lifelong memories. And of course, there’s nothing quite like Disneyworld. Designed for kids between 1-100 years old, it brings out the inner child in all of us. 

Celebrate With Us 

As we look forward to the next chapter of bringing travel dreams to life, we’re even more dedicated to delivering exceptional travel experiences with passion, commitment, and sunshine! Join us in celebrating our amazing 40th birthday milestone by entering our monthly competitions on Facebook and Instagram where you could win your share of R40,000 in prizes!  

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