Terms & Conditions

Prices included on the www.pentravel.co.za website are per person twin share, include discounts, and are subject to availability and rate of exchange changes. Offers above are a guide only and may vary depending on departure date. Visas may be necessary and insurance is essential. Pentravel and Tour Operator terms and conditions apply, and may be found on our website. AIRFARES: have different validities and book by/travel dates, please ask us! Pre-payable taxes are correct at the time of going to print and may vary. Taxes will increase if stops are made. E&OE

Offers can be removed at any time

QUOTE TERMS AND CONDITIONS

It is always best to book early as possible as all prices quoted are subject to availability and rate of exchange at the time of booking.

CONSULTING FEE - All quoted prices for flights and packages include Pentravel's Standard Ticketing and Transaction fees. Please be aware that a consulting fee of R228 (including VAT) will be added to your confirmed booking. Please note: Cheque payments are not accepted.

HAVE I GIVEN YOU THE BEST PRICE? We aim to be as competitive as possible and always offer better value. If you receive a lower written quote elsewhere, please let me know.

PASSPORTS - Please ensure that you are in possession of a passport valid for a minimum of 6 months after your return date to South Africa. Temporary passports may not be accepted for travel to certain destinations (e.g. United Kingdom). Please ask your consultant for more details.

VISAS - Please ensure all the necessary visa requirements have been met for all countries visited or transited during your travel. Pentravel has entered into a partnership with MDS Visapak and we will refer you to an MDS consultant to advise and fulfil your visa requirements. You will be required to sign a visa disclaimer exempting Pentravel from any responsibility in this regard.

TRAVEL INSURANCE - Travel Insurance is essential to protect you from cancellation, medical and personal expenses or loss. We highly recommend purchasing insurance for all persons travelling. We have excellent rates with differing levels of cover so please make sure you ask about our Zurich Insurance policies.

CONDITIONS OF BUSINESS - Our conditions of business are summarised on our website and will be provided to you in full when your reservation is made. Pentravel acts at all times as an agent, subagent or broker for various principals and other parties, inter alia; tour operators, airlines, shipping companies, car hire and touring firms, hotels and other providers of tours, transport, sea or land arrangements and other travel-related services. We act on behalf of these principals and are not responsible for acts of error or omission made by them or their agents.

UNABRIDGED BIRTH CERTIFICATE - New Immigration regulations come into effect 01 June 2015, one of which requires all children under 18 yrs of age to travel with their unabridged birth certificate. Please ensure you have applied for these well before your intended holiday. Please request further information on these new regulations from your Pentravel consultant.

FOREX - Pentravel has excellent rates with American Express and upon booking, we are able to refer your details to them for all your foreign exchange needs. An American Express consultant will contact you telephonically to assist.